A strange problem has occurred with my PRS-950.
It all started after the last epub I sent to it from calibre. I noticed it was taking a very long time to load up, with the circular arrows displaying on the screen.
I thought I'd enter calibre again and delete this epub from my device, figuring maybe the formatting was bad.
Well, lo and behold, the device will not mount and is not recognized anymore. Not only that, but I can't seem to charge it from an electric socket either.
I have tried two separate USB cords so I know it's not a defect in the connector.
Right now I can still use the reader. I can switch between books and read. But I can't get it to charge or to mount on my PC, and the battery is quickly running out.
When I plug my reader in to charge, I don't get the lightning bolt to show charging; instead I see a steady red light displaying near the power switch.
I have tried soft reset with paper reclip and restart but nothing has changed.
any idea what could have gone wrong and how I can access my reader again without needing to resort to a hard reset?
appreciate your help in fixing this!
It all started after the last epub I sent to it from calibre. I noticed it was taking a very long time to load up, with the circular arrows displaying on the screen.
I thought I'd enter calibre again and delete this epub from my device, figuring maybe the formatting was bad.
Well, lo and behold, the device will not mount and is not recognized anymore. Not only that, but I can't seem to charge it from an electric socket either.
I have tried two separate USB cords so I know it's not a defect in the connector.
Right now I can still use the reader. I can switch between books and read. But I can't get it to charge or to mount on my PC, and the battery is quickly running out.
When I plug my reader in to charge, I don't get the lightning bolt to show charging; instead I see a steady red light displaying near the power switch.
I have tried soft reset with paper reclip and restart but nothing has changed.
any idea what could have gone wrong and how I can access my reader again without needing to resort to a hard reset?
appreciate your help in fixing this!