As the title says, the E-Reader is locked with a pin code and I kept going around looking for a solution and this is the most common one:
***With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears.
In the Device Shutdown screen, press Yes .
Press the Power button again to turn the Reader on.
While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons.
Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then
do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
In the Would you like to execute Factory Initialize screen, press Yes .***
Except when I try to do that the loading icon only appears after I take my fingers off Next and Back button.
***With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears.
In the Device Shutdown screen, press Yes .
Press the Power button again to turn the Reader on.
While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons.
Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then
do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
In the Would you like to execute Factory Initialize screen, press Yes .***
Except when I try to do that the loading icon only appears after I take my fingers off Next and Back button.